1. Customer demand docking
- Initial communication: The customer provides product drawings, technical parameters, material requirements (such as stainless steel, aluminum plate, etc.), quantity, surface treatment (spraying, electroplating, anodizing, etc.) and delivery time.
- Demand refinement: The manufacturer's technical team confirms details with the customer, including tolerance accuracy (such as ±0.1mm), bending angle, hole size, etc., to avoid subsequent rework.
- Feasibility assessment: Analyze process difficulty (such as laser cutting, stamping, welding, etc.), mold requirements and costs, and feedback potential risks (such as material deformation problems).
2. On-site investigation (optional)
- Complex projects require on-site inspection of the customer's production line or installation environment to ensure product adaptability (such as cabinet size matching equipment layout).
Quotation and
contract signing
1. Cost accounting
- Material cost: Calculate the amount by plate type (304 stainless steel, SPCC cold-rolled steel, etc.), thickness, and unfolded area, plus loss rate (usually 5-10%).
- Processing fee: Calculate the cost of cutting (laser/plasma), bending (bending machine labor sharing), welding (argon arc welding/spot welding) and other processes.
- Additional costs: mold development (such as custom stamping molds), surface treatment outsourcing (such as galvanizing), transportation and taxes.
2. Quotation plan
- Provide a tiered quotation (such as 100 pieces vs. 1000 pieces per unit price), indicate the payment method (30% advance payment + final payment), delivery cycle.
- Include quality commitment (such as compliance with GB/T 1804-M grade accuracy standards).
3. Signing a contract
- Clarify the technical agreement (with drawings), liability for breach of contract (penalty for delayed delivery), acceptance criteria (such as IP protection level), and intellectual property ownership.
Engineering design
and process planning
1. Technology transfer
- Use AutoCAD/SolidWorks to unfold sheet metal parts, optimize layout and reduce waste (nested software assistance).
- Generate CNC code (laser cutting path), bending sequence simulation, and avoid interference.
2. Process review
- Determine the processing route (such as: laser cutting → deburring → bending → welding → spraying).
- Select equipment (such as fiber laser machine vs. CO2 laser machine), tooling fixture design.
3. Customer confirmation
- Submit 3D model/sample for customer signature, and record the technology freeze document signed by both parties.
Production and
quality control
1. Raw material procurement
- Purchase standard plates (such as Baosteel SGCC coils) according to the order, and check the material report (MTC certificate).
2. Processing stage
- Cutting: laser cutting (pay attention to heat affected zone control) or CNC punch processing.
- Forming: bending machine with special tools (R angle mold) to control springback compensation.
- Connection: grind the weld after welding, or use rivets and bolts to assemble.
- Surface treatment: outsourcing powder spraying (RAL color card number) or electrolytic polishing.
3. Full process quality inspection
- First piece inspection: first piece three-coordinate measurement (full inspection of key dimensions).
- Patrol inspection: random inspection of bending angle (angle ruler), aperture (plug gauge).
- Final inspection: full size report, salt spray test (48 hours), packaging protection inspection.
Logistics delivery
and after-sales service
1. Packaging and transportation
- Anti-scratch treatment (PEF separation), wooden box reinforcement (export standard), select logistics method (land transportation/sea transportation LCL).
2. Acceptance and settlement
- Customers sign for the goods upon arrival, feedback on quality issues within 7 days, and pay the balance according to the contract.
3. After-sales support
- Provide technical guidance (installation and commissioning), lifelong maintenance services for non-standard parts, collect feedback and optimize subsequent cooperation.
Demand communication and confirmation
Quotation and
contract signing
Engineering design
and process planning
Production and
quality control
Logistics delivery
and after-sales service
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